James Williams

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Driving instructor not turning up for my test

My driving instructor never turned up for my test, what do I do? I booked him before Christmas for my driving test and on the test day I phoned him and he said he couldn't do it as he was in Oxford. He turned round and said I should have reminded him but he wrote it down in his book so why should I? He's providing a service for us. What should I do now as I have lost my test fee and a day in wages.
James Williams   (Level 1)  |   Learners  |   12 Jan 2009 09:27
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gices gices  (Level 2)  |   15 Jan 2009 07:45

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James,

This shows how unprofessional and unreliable your driving instructor is. You shouldn't have to remind your instructor to come pick you up for a test, he should know. You should probably go with another instructor, someone who has been recommended to you preferably and lodge a complaint against your current driving instructor so that future learners do not make the same mistake you did, that is, trust him. However I don't think you will be able to get your test fee refunded to be quite honest. But it's always worth trying.
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